Privacy Policy

Last updated: 2026

GIVON Beauty (“we”, “us”, “our”) operates the website emsivo.shop. We respect your privacy and comply with the Australian Privacy Act 1988, Australian Privacy Principles (APPs), and GDPR for visitors located in the EEA and United Kingdom. This policy explains how we collect, use, store, share and protect your personal data when you browse our site, place orders, subscribe to newsletters or contact customer support.

1. What personal information we collect

We collect information you voluntarily provide to us:

  • Full name, billing & shipping address, email address, phone number
  • Order records, purchase history, product preferences
  • Payment details: we do NOT store your full credit card information. Payments are securely processed by third-party payment gateways.
  • Website activity data: IP address, browser type, pages viewed, visit time, collected via cookies and analytics tools
  • Messages you send to our customer service inbox

2. How we use your personal data

We use your data only for the purposes listed below:

  • Process, fulfil, pack and ship your orders
  • Send order confirmation, tracking updates and delivery notifications
  • Reply to your enquiries, return and refund applications
  • Detect fraud, secure website operation and fix technical issues
  • Send marketing newsletters, discount updates only if you opt-in explicitly. You can unsubscribe at any time.
  • Improve our website, handmade product range and customer shopping experience

3. Sharing of your personal information

We will NOT sell, rent or trade your personal data to third parties for advertising purposes.
We only share necessary information with trusted service providers who help run our store:

  • Payment processors
  • Shipping & logistics partners
  • Email service providers
  • Website hosting, security and analytics tools All third-party service providers are required to keep your personal information confidential and secure.

4. Cookies

Our website uses cookies to recognise returning visitors, save cart contents and analyse website traffic.
You can manage, disable or delete cookies via your browser settings. Disabling cookies may affect functions including shopping cart and checkout.

5. Data retention

We keep your order and customer data only as long as needed to complete the transaction and satisfy legal, tax and accounting obligations

When data is no longer required, we will securely delete or anonymise your personal information.

6. Children’s privacy

Our products are intended for adults. We do not knowingly collect personal data from children under 16 years old. If you believe we have collected information of a minor, please contact us immediately.

7. Your rights

Depending on your region, you may have the right to:

  • Request a copy of the personal data we hold about you
  • Request correction of inaccurate personal information
  • Request deletion of your personal data
  • Withdraw marketing consent
  • Lodge a complaint with local data protection authority

8. Security

We use industry-standard technical and organisational safeguards to protect your personal information against unauthorised access, loss and misuse. No online transmission or storage method is 100% secure, but we continuously maintain and upgrade our security measures.

9. Contact us

For any privacy-related questions, please contact us:

Email:2323445685@qq.com